After-sales and technical services

Installation and training

We carry out complete installation of the machines, training of operators and maintenance staff as well as further training in the instance of an extension or modification of operator teams or if your employees need to extend their knowledge.

Regular machine inspection

We also recommend annual/semi-annual preventive machine inspections to our customers, as such inspections minimize the risk of unexpected sudden breakdowns and subsequent interruptions of the production. Such regular inspections inform a customer what parts should be replaced or, as the case may be, how to change the approach to the machine.

Service interventions and acute assistance

Despite all endeavours the everyday life brings us various pitfalls. If a problem can be solved remotely, we will be glad to help you on the telephone or by e-mail, otherwise we will propose a service intervention or another solution. Whenever our customer has doubts or a problem, he/she can contact one of our technicians HERE. Link to the contacts to technicians.